INTRODUCTORY ARTICLES :
 
What page is loaded when I go to http://www.your-domain.com?
Our UNIX http servers are configured to read index.html as the default homepage, so people browsing your site can simply type http://www.yourdomain.com rather than having to specify a filename, such as http://www.yourdomain.com/homepage.html

It is strongly advised that you have an index.html file in each directory of your website. Directories without it allow browsing through your files, possibly exposing to public view files not intended for that purpose.

For our Windows NT Customers:

The default pages that can be loaded when someone comes to your Web Site are:

  • default.htm
  • default.html
  • default.asp
  • index.htm
  • index.html
  • index.asp
    If any of these files exist, they will be automatically loaded in the order listed above.

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What is an appropriate file size for HTML files?
When people browse your home page, it's important to remember that they might be on a slower 14.4kbs modem. Hence, to download 100K of file and graphics, it takes a little over 60 seconds at that speed.

Here's some suggestions to alleviate this problem:

  • Split your home page to a few separate pages.
  • Reduce the graphic size by shrinking the image size.
  • Save photographs as .jpg files with about 85% compression ratio.
  • Save images with mostly solid colors using .gif compression.
  • Experiment with reducing the number of colors in your gif files.
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How do I use WS_FTP?
Download WS_FTP (Windows)

Step 1 Click on <New>
Enter your login info in the appropriate fields.
• The Profile Name can be anything you wish to call the site.
• The Home Name/Address is the name of your Web Site (your-site.com)
• Enter your assigned User ID and Password. Please note that all of this info is case-sensitive, and should be entered exactly as given.
• Check the Save Pwd Box if you want your password stored by the program.
Step 2 Click on <Startup> Tab
• For the Initial Remote Host Directory type HTML (all capital letters)
• The Initial Local Directory should be the complete file path to the directory on your computer which contains (or will contain) your
web-related files.
• Click on the <Apply> button.
Step 3 Make sure you are connected to the Internet
With your site selected, click on the <OK> button to connect.
Next time you use WS_FTP, proceed directly to Step 3.
After Cuteftp is logged-in, make sure that your main page is called index.html for UNIX users. Double-click a file in the left window to upload (put) a file up to the server, and double-click a file in the right window to download (get) it to your computer.
Next, open up a web browser (eg. Netscape, Internet Explorer) and verify your site is working properly.
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Where do I put my files?
All home pages must reside in the directory where the ftp takes you to in your account. It's created automatically when we generate the account. The filename usually end with .html but filenames ending with .htm are also accepted. It's advisable to use one naming convention only.. it makes things easier to maintain links on your pages.
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How do i setup my email accounts in my outlook or any other email program ?
Setting up an email account in your computer needs following details. Incoming mail server name, Outgoing mail server name, username and password.
Steps to configure email in Outlook express (other email programs may have different options)
  • Start outlook express from Start , run Programs
  • Go to Tools --> Accounts --> Select Mail Tab --> Add mail
  • Enter the display name, click next
  • Enter the full email address, click next
  • In Incoming mail server provide the details (which have been sent to you by our support team) for e.g mail.mywebsite.com
  • In Outgoing mail server provide the details (which have been sent to you by our support team),click next for e.g mail.mywebsite.com
  • Enter the username and password for your email account as given by our support team
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How do i check my mails from a browser ?
To check your mails from the browser you simply have to follow this step.
for e.g your website name is http://www.abc.com so to check your mails the url would be http://mail.abc.com:8383 (Please note: Giving http:// is compulsory )
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How do i change my email password ?
For the password to be changed you have to log in to your account from browser
e.g http://mail.mywebsite.com:8383 , login with username and password and in Change password option change the password.
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Why i am not able to send or receive messages even when my settings are correct?
You have either exceeded your mailbox limit or your mailbox is full. Please empty the mailbox and try again. If you still face problems contact us at webteam@on-lyne.com
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Why my outgoing messages bounce back to me ?
The reason could be the receivers mailbox is full or the receivers server is not responding. Or the email address is invalid.
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What is a domain name?
A domain name is used to identify the location of a website on the Internet. Here are some domain names you might be already familiar with:
netnation.com - on-lyne Communications
microsoft.com - Microsoft
ucla.edu - University of California Los Angeles
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What is an IP address?
Every computer on the Internet has a numeric address called IP-Address that is used to identify the location of the computer. An example of an IP address is 202.71.136.238 This kind of addressing system is cumbersome and hard to remember for humans. Having a domain name will eliminate the need to remember an IP address.
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What are the components of a domain name?
A domain name consists of two or more words separated by a period. The last word (the far right) is called a "top-level domain". Here are some common top-level domains and their use:

·COM
Used for commercial entities. It is the most popular top-level domain. Anyone can register a .com domain.

·NET
Originally used for networking organizations such as Internet Service Providers and backbone providers. Today, anyone can register a .net domain.

·ORG
Designed for miscellaneous organizations, including non-profit groups. Today, anyone can register a .org domain.

·EDU
Four-year, accredited colleges and universities.

Country Codes
Other top-level domains include those for countries (.CA for Canada, .UK for the United Kingdom, .HK for Hong Kong, etc.), which are based on the International

Country Codes
Other top-level domains include those for countries (.CA for Canada, .UK for the United Kingdom, .HK for Hong Kong, etc.), which are based on the International Standards Organization's 3166 standard for country abbreviations.

To the left of the top-level domain is what is called the "second-level domain." In on-lyne.com, "on-lyne" represents a second-level domain within the top-level domain of .com.

It is also possible to have a domain name in the form of something.on-lyne.com. In this case the "something" is called a "host" name or a "sub-domain". It is not necessary to register a host or sub-domain with a registry before being able to use it.

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What is a DNS?

DNS stands for "Domain Name Server". It translates domain names into IP addresses that computers understand. For example, if someone wants to access on-lyne's website (www.on-lyne.com), the DNS will translate the domain into the IP address 202.71.136.238, which will allow the computer to locate on-lyne's web server.

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What is a URL?

It stands for Universal Resource Locator. Some people refer to it as a web address (although URL is not limited to the web). An example of a URL is http://www.on-lyne.com. Please note that a URL is a unique identifier. No two websites can have the same URL. This is the reason why you should register your domain name before someone else does.

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How long does it take to register a domain name?

If the information provided is correct, it should take less than 24 hrs. Please check the who is database at http://www.on-lyne.com/cgi-on-lyne/whois.cgi to see whether your domain name is registered or not.

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Once a domain is registered, who "owns" the domain name?

The domain name is owned by the organization that is on the who is database. We register a domain names in such a way to make it easy for customers to move domain names to their favorite web hosting or ISP company in the future.

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